Terms of service
Terms and Conditions (Terms of Service)
Last Updated: October 18, 2025
Overview
This website is operated by DELLO Pet Bakery (“DELLO,” “we,” “us,” or “our”). Throughout the Site, “we,” “us,” and “our” refer to DELLO Pet Bakery. DELLO Pet Bakery offers this website — including all information, tools, and services available from https://fromdello.myshopify.com — to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the Site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using the Site. By accessing or using any part of it, you agree to be bound by these Terms. If you do not agree, please refrain from using our Site or Services. Any new features or tools added to the store will also be subject to these Terms.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
1 – Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are such age and have given consent for any minor dependents to use the Site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws (including copyright and data-protection laws).
Transmitting any worms, viruses, or malicious code is strictly prohibited.
A breach of any Terms will result in immediate termination of your access to the Services.
2 – General Conditions
We reserve the right to refuse service to anyone for any lawful reason at any time.
Except for credit-card data (which is always encrypted), content you provide may be transferred unencrypted over networks and adapted to technical requirements.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
Headings in this agreement are for convenience only and do not affect interpretation.
3 – Accuracy, Completeness & Timeliness of Information
Information on this Site is provided for general informational purposes. We are not responsible if it is inaccurate, incomplete, or outdated. Historical information is for reference only.
We may modify Site content at any time without obligation to update prior postings. You agree it is your responsibility to monitor changes.
4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We may modify or discontinue the Service (or any part thereof) without notice and will not be liable to you or any third party for any modification, price change, suspension, or discontinuance.
5 – Products or Services
Certain products or services may be available exclusively online through the Site. These products may have limited quantities and are subject to return or exchange per our Refund Policy.
We strive to display product colors and images accurately, but your device display may vary.
We may limit sales by person, household, region, or jurisdiction, at our discretion. All descriptions and prices are subject to change without notice. Any offer is void where prohibited.
We do not warrant that product quality or any errors will meet expectations or be corrected.
6 – Accuracy of Billing and Account Information
We may refuse any order you place. We may limit or cancel quantities per person, household, or order, including those placed under the same account, credit card, or address. If an order is modified or canceled, we will attempt to notify you using the email or phone provided.
You agree to provide current, complete, and accurate purchase and account information and promptly update it to enable transaction completion and communication.
Please review our Refund Policy for further details.
7 – Optional Tools and Third-Party Services
We may provide access to third-party tools or features we do not control. These are provided “as is” and “as available” without warranties or liability. Your use is at your own risk and discretion. Future features or services will also be subject to these Terms.
8 – Third-Party Links
Some content or products available through the Service may include materials from third parties. Third-party links may direct you to external sites not affiliated with us. We are not responsible for examining or evaluating third-party content and assume no liability for their materials, products, or services. Please review third-party policies before transactions.
9 – User Comments, Feedback and Submissions
If, at our request or voluntarily, you send creative ideas, suggestions, or other materials (“Comments”), you grant us a non-exclusive, royalty-free, worldwide license to edit, publish, and use them in any medium, without obligation to maintain confidentiality, compensate, or respond.
You agree that your Comments will not violate others’ rights or contain unlawful, abusive, or obscene material, malware, or false identity. You are solely responsible for your submissions. We may, but are not required to, monitor or remove content deemed inappropriate or violative of these Terms.
10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11 – Errors, Inaccuracies and Omissions
Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct, update, or cancel orders if any information is inaccurate, at any time without prior notice (including after an order is submitted). We have no obligation to update information except as required by law.
12 – Prohibited Uses
You are prohibited from using the Site or its content for:
(a) any unlawful purpose; (b) soliciting unlawful acts; (c) violating regulations or laws; (d) infringing intellectual-property rights; (e) harassing, abusing, defaming, discriminating, or harming others; (f) submitting false or misleading information; (g) transmitting malware; (h) collecting personal data of others; (i) spamming or scraping; (j) obscene or immoral purposes; or (k) interfering with security features.
Violation may result in termination of your use of the Service.
13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk. The Service and all products are provided “as is” and “as available”, without any representation or warranty, express or implied, including merchantability, fitness for a particular purpose, title, or non-infringement.
In no case shall DELLO Pet Bakery, its officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any indirect, incidental, punitive, or consequential damages (including lost profits, revenue, data, or savings) arising from your use of the Service or products purchased, even if advised of the possibility. Some jurisdictions do not allow such exclusions; liability will in such cases be limited to the maximum extent permitted by law.
14 – Indemnification
You agree to indemnify, defend, and hold harmless DELLO Pet Bakery, its affiliates, officers, directors, employees, agents, contractors, licensors, and suppliers from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or violation of any law or third-party right.
15 – Severability
If any provision of these Terms is determined unlawful or unenforceable, that portion shall be enforced to the fullest extent permitted, and the remainder shall remain valid and enforceable.
16 – Termination
The obligations and liabilities of the parties incurred prior to termination shall survive termination of this agreement. You may terminate these Terms at any time by ceasing use of the Site. If we suspect you have breached these Terms, we may terminate or suspend access without notice and you remain liable for all amounts due up to the termination date.
17 – Entire Agreement
These Terms, together with our posted policies (including the Privacy Policy and Refund Policy), constitute the entire agreement between you and DELLO Pet Bakery regarding your use of the Service and supersede all prior communications. Any ambiguities shall not be construed against the drafting party.
18 – Governing Law
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles. Venue shall lie exclusively in the state and federal courts located in Williamson County, Texas.
19 – Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right, at our discretion, to update, change, or replace any part by posting revisions to the Site. Your continued use after changes constitutes acceptance.
20 – SMS/MMS Mobile Messaging Program
By opting into our mobile messaging program, you consent to receive recurring automated marketing text messages (e.g., promotions, cart reminders) at the phone number you provided. Consent is not a condition of purchase. Message/data rates may apply; frequency varies. Reply STOP to cancel or HELP for help. Delivery is subject to your carrier. We are not liable for delayed or undelivered messages. For support, contact fromdello@gmail.com. Please review our Privacy Policy for details on data use in connection with messaging.
21 – Contact Information
Questions about these Terms should be sent to:
📧 fromdello@gmail.com
DELLO Pet Bakery
Liberty Hill, Texas, United States
🌐 https://fromdello.myshopify.com